Penske Cadillac of South Bay

Ryan Sharma

Very friendly staff work here. No add on, no hidden fees. They can negotiate little with you. Better than other dealers. Ask for Da-costa Vroom and Athor. They will work with you. Will give you good deal. You won’t be disappointed.

Amanda S

The service here is the BEST of the Cadillac dealerships! I've been a customer of GM cars for a long time and different locations and this dealership is by far the best! Ask for Dino! He's professional and willing to go the extra mile in customer service! Everyone was so nice and welcoming I'll def be back for my next car! :)

Tena Cathey

Penske Cadillac of Southbay service advisor Robert Wright was very friendly and professional. He listen to my concerns and was helpful my screen was glitzzing with the staff together they were able to find the problem in a timely manner their suggestion and replacement was great so we negotiated a good deal and was greatly satisfied. Penske provided top quality service for my ATS. Keep up the outstanding customer service !!

MM Min

This review is more of the sales person at Penske Cadillac that the dealership itself, but Penske is far and away on the best dealerships we have been to. Starting back in November of 2020, we went to Penske Cadillac and met with our sales person Phil Day. Phil was aware that although we were shopping for a new car for my wife, we were not in any rush as our current lease on our Lexus RX 350L was not final until March of 2021. Phil still took the time to engage with only us, not to be distracted by calls or anything else and let us view several different models of Cadillac before we finally decided on the XT6 and even that was not set in stone as we went off to look at Volvo, Hyundai, Genesis, Lincoln and Mercedes. He was always so positive and patient with us as we threw different numbers and makes and models that we were comparing the XT6 to the competition. He encouraged us to make sure we thoroughly researched and test drove every vehicle we were interested and offered at any point and time if we wanted to revisit his dealership and test drive the XT6 again. After 3 months, we decided on the XT6 and the specific color of the Dark Moon Blue which was difficult to find. Phil never deterred nor did he ever give us any less confidence as he not only found our exact make and model with the options we wanted, but an outstanding lease to go along with it. He even offered to deliver the car to our home so that we would not have to go to the dealership, especially with COVID still out there. I have to say that if it were not for Phil we would not have gotten our XT6. He made the sale experience not a "sales-pitching" experience. We enjoyed our experience so much so that when it is my turn to get a new car, I will go wherever Phil is first and last. Thank you Phil for the great car and the most comfortable and least challenging purchase of a car ever. Penske Cadillac, if you are reading this, make sure you reward that young man. Absolutely fantastic.