1025 Hwy 6, Houston, TX 77079
Car Showroom
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4.6
10 Reviews
I definitely recommend this dealership. Wesley and staff are courteous and make you feel like family. You can tell they care about the quality of vehicles here and go the extra mile to make the buying experience as stress free as possible.
Tire pressure light came on…found closest discount tire and got some air and the employee let me know I had a nail in my sidewall. Well I was on my way back to San Antonio from Houston…I wasn’t gonna make it on my run flats. Asked,Hey Mercedes, to find me the closest dealership and it got me to Sewell Mercedes Benz of West Houston. It’s 1:45pm, I have a lease with the tire protection (best purchase extra I made) and I drove into the service bin where Juwan greeted me at my car with a smile. I told him what was happening and he told me he would help me straight away. In a couple of minutes Jay came over and checked out the tire and started my paperwork. He showed me to the concierge lounge area and headed to the office to check out my warranty. He came back about 5 minutes later and said they had my tire in stock and they would get right to it. The smell of fresh baked cookies fills the air of the concierge area and the chairs are comfortable. It’s 3:00 and Jay had said it would be about 1.5 hours. He said the tire has been replaced and it will just be another :15 for them to wash and vacuum my car. I was out of the dealership and back on IH 10 heading to San Antonio by 3:30. it was a great experience. I don’t even live in Houston and didn’t buy my Mercedes from Sewell …but they treated me like I was a valued customer. I believe the people make the place and these 2 employees make this Mercedes dealership a great place to have service done on your Mercedes.
I had a great experience purchasing a car here . We were in and out within 4 hours. Eli was our sales representative and made the whole process go off without a hitch. Definitely impressed with their service today and I normally hate the new car buying process.
Best experience!!! I was taken care of by Cameron Paulick who did his best to show me the best options for me. On the other hand, it was the only place with available cars, and with the best of credits, the cheapest rate of interest that I found.
This is the third model under the Geely-Mercedes-Benz joint venture brand Smart, the Smart Concept 5. It’s currently still a concept car, so some of the finer details are not representative of the production car, but the intent is clear: Smart is not limited to just small cars. The Smart Concept #5, when it enters production, will be Smart’s biggest model ever. Dimension details were not released, but Smart says the Concept #5 measures 4,600 mm long, which slightly shorter than a Honda CR-V (4,6
Hans
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Hans
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Arvind
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