1220 Bloomfield Ave, West Caldwell, NJ 07006
Car Showroom
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4.6
10 Reviews
Wow! Just wow! The sales team member that assisted me in purchasing my new car was amazing. Jose is truly exceptional, patient and helpful throughout the entire car purchasing process. He is very thorough with every detail and makes you feel so comfortable making this process seamlessly easy. He was very accommodating, specially with my busy work schedule, to ensure I received the best service. After the purchase he goes above and beyond with the follow up phone calls to ensure everything is going well. This MB dealership is truly the best! Highly recommend!
I walked into the dealership not knowing that my dream car was on the premises waiting for me! Elvis and Eric spent a great deal of time with me, and made the experience of buying a car so pleasant! They understood what I wanted before I did, and they made suggestions. I never once felt pressured, and they explained everything to me very patiently. When I went to pick up the car, Elvis spent time with me setting up the app and explaining the car. It was such a relaxing experience. Thank you, gentlemen, for a wonderful purchasing experience.
I purchased my vehicle from Mercedes of Caldwell. We had a smooth transaction. My sales girl Camilla is a sweetheart. The finance manager Eric is a class act. George the sales manager is a great guy. I had a small issue at first and George handled me and the issue like a true professional. We were all happy in the end. I also would like to point out from the minute I got there all the salesmen, Gene and a few others I encountered were more than helpful. They answered all questions and are very knowledgeable. A great group of people at Mercedes of Caldwell.
One of the best car buying experiences I have ever had. I am a no nonsense, picky and impatient customer when it comes to buying a car. I usually know what I want and what I want to pay before arriving. I did not go through their finance department only sales. Camilla made sure everything was ready for me and kept in constant contact throughout the entire process. She was nice, knowledgeable and flexible with how I wanted my experience to go. She was the best and even checked up on me a couple of days later. Thank you Camilla!! Shop here and ask for Camilla if you want peace of mind.
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