12971 Pond Springs Rd, Austin, TX 78729
Car Service
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4.2
10 Reviews
Darrell Robles was my service rep and he was incredible. My car was in for warranty work but because of supply chain issues it took 3 mos. They sent videos from the mechanic working on my car and provided good progress reports. Darrell went to bat for me on all the warranty issues and kept me informed throughout this lengthy process. Darrell is a real asset to the Audi North Austin dealership. Dealing with him and the dealership was a pleasant “no hassle” experience. Very impressed! Will definitely take my car back for future issues.
I had my first service done at this location a few days ago and it was a great experience. Jason Gage was my service advisor and my entire interaction with him was amazing. He answered all of my questions and armed me with information I needed to care for my car. I greatly appreciated him printing out an itemized quote for my next maintenance. He did not ‘push’ me to any repairs as I’ve experienced at other Audi service centers. His customer service was splendid and is a great example of how all Audi Service managers should be.
Everyone at the showroom was just so warm and welcoming! I had an amazing time working with Gary who was very patient enough to answer each and every question of mine. Nissa was quick at getting all of the documents sorted and helped me with the best financing options. All in all I had an amazing experience and I wouldn’t have asked for anything more or better! Thank you North Austin Audi, and here is to first of many with you guys. :)
Fantastic experience all around. Edgar was incredibly attentive, had the car ready for me both times to test drive. Sales Manager and I were able to agree on a number - From there, they had me out the door, financed and car detailed in less then an hour. Entire staff very friendly & professional - not aggressive like many dealerships tend to be. Thank you Edgar for making the whole experience pain free - appreciate you!
With the debut of the 2024 Audi Q6 e-tron comes the first model from the brand to feature the Premium Platform Electric (PPE) and E3 1.2 electronic architecture. Designed in collaboration with Porsche and CARIAD, the PPE platform allows for the development of high-volume models across different segments. The platform has a modular design tailored specifically for electric vehicles, ensuring optimal efficiency, range, and charging speed. Also read: All-new 2024 Porsche Macan EV debuts - 639 PS/1,
Shaun
19.03.2024
At long last, the all-new Audi Q6 e-tron has made its debut. The third e-Tron BEV SUV model will now bridge the gap between the Q4 and Q8 e-tron models as well as introduce a new range of technologies that will feature in upcoming models. The Q6 e-Tron notably becomes the first model to be underpinned by the new Audi-Porsche co-developed Premium Platform Electric (PPE), which also features in the upcoming Porsche Macan, and the new E3 1.2 ‘End-to-End’ electronic vehicle control architecture. How
Arvind
19.03.2024
PHS Automotive Malaysia (PHSAM), the official distributor of Audi vehicles in Malaysia has issued a reminder urging owners to check and verify if their vehicles are included in its ongoing Takata airbag recall program. The recall involves 2,297 vehicles manufactured between 2009 and 2012 and 2 other models manufactured between 2014 and 2017 which have Takata airbags installed on the driver’s side, as follows: Models manufactured between 2009 – 2012 Q5 A5 Cabriolet A5 Sportback Models manufacture
Arvind
18.03.2024
The 2024 Audi A3 facelift range has been unveiled, roughly 4 years after the fourth-generation was first introduced. The new model introduces design updates, increased standard equipment and crucially the A3 AllStreet, a new crossover-esque variant. The updated A3 Sportback and Sedan feature a redesigned, frameless Singleframe grille that's flatter and wider, matched to new side intake vents and front spoiler. Round the back, the A3 facelift receives a redesigned rear bumper and diffuser. The mo
Arvind
13.03.2024
The new 8% service tax for vehicle maintenance and repair kicks in today in Malaysia. Brands that offer bundled free maintenance packages (which are usually costed into vehicle’s selling price) are expected to make some adjustments to their new car prices. Bundling the service package into the price of the car allows the customer to include vehicle maintenance cost into the car’s financing. At the time of publishing, it is still business as usual but checks with several companies revealed that m
Hans
01.03.2024
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