Audi Richmond

Alexander Cortez

My experience with Audi Richmond was outstanding! Ken (salesman) was nothing but helpful and informative! Ken made my vehicle trade in nothing but simple. He was straight to the point, super genuine and was the complete opposite of persuasive! Throughout the entirety of the process Ken made sure to go out of his reach to see if I had any questions on the S4 I was looking into purchasing! Nothing but thrills and excitement to this day since I drove the car off the lot! Thank you Ken and Audi team for making the trade in process as easy as possible!

WL Holmes

Our buying experience was nothing short of extraordinary. We were shown several options for the model we wanted. After we ordered our vehicle, Diego was in constant contact with updates and estimated arrival times. Once our vehicle had arrived, the paperwork portion of the buy went smoothly. Joe (with the finance department) got us the lowest rate possible and when offering us additional services for our car was very informative while not being pushy which was greatly appreciated. We have nothing but good things to say about the entire staff at Audi of Richmond. We were always greeted with a smile and treated as the most important person there. Thank you, Diego and everyone else at Audi of Richmond for a great experience.

Christopher Hargrove

I bought my wife a 2019 Q8 Prestige. Wow, not only is this a beautiful vehicle, but the buying experience was personalized and seamless. Last week, I called to inquire about the availability of the vehicle. I spoke with Diego and after informing me it was still available, he offered to show me the interior and exterior during a FaceTime call being as though I am not from the Richmond area. Afterwards, he conducted a second FaceTime call so that my wife could see the vehicle. Diego was professional and patient as he answered all our questions and showed us every detail of the vehicle that we requested to see. To be honest, I wouldn’t have purchased the vehicle if it wasn’t for Diego. After deciding to move forward, Diego put me in contact with the Finance Manager, James. He made the buying process seamless. James found me the best financing options and when my wife and I arrived at the dealership the next day, the process to sign the contract only took 5 minutes! Diego and James’ service created a memorable experience for us and was nothing short of stellar. They didn’t just set the bar high, but they have become the gold standard. The next morning, Diego reached out to us to see how the driving experience was back home and thanked us again for our business. Thank you Diego, James, and the Chris (Sales Manager), for creating a professional and customer-focused experience. Audi of Richmond is an outstanding dealership that puts an emphasis on building customer relationships! In the future, I look forward to buying my RS7 from Audi of Richmond!

Lady Handbags

My sales person was Darianne. She was prompt to answer every question. This gal knows her way around an AUDI! The sales manager and the entire staff were so professional. The building was exceptionally clean. I would highly recommend this dealership. Love my Q5!