4250 W Henrietta Rd, Rochester, NY 14623
Car Showroom
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5.0
10 Reviews
From the moment I walked into BMW of Rochester Mike M went above and beyond when it came to helping me locate the vehicle I was interested in. He made sure to stay in contact with me and provided many updates throughout the buying process. Most importantly, he helped me purchase a beautiful car at a great price. I definitely appreciated his help during, and even afterwards by showing me how to operate all the features in my new Audi. I could definitely tell that this wasn’t just a sale for him, but more so someone truly enjoying getting satisfaction out of helping others. His professionalism and knowledge made the buying process a smooth one and I would, without a doubt, recommend him to anyone looking to purchase a new vehicle. Thanks for all your help Mike!
What an exceptional cast of folks at BMW of Rochester. We were impressed with every step of our buying process! Very warm, relaxed and efficient buying process overall. If you want a new car, this is the place to go - hands down! Tyler, our salesman was an excellent guide as we searched for our perfect vehicle. It was a very relaxed sales experience and he did a great job of making sure we felt comfortable and well informed during every step. Evan, our Product Genius gave us a very efficient and informative walk-through of our car. Incredibly patient with all our questions and giving us the perfect level of info, he’s my new go-to guy for car questions. Can’t even begin to say how happy we’ve been. Truly cannot recommend this dealership and their talented staff enough!
Unfortunately, a car accident brought us into West Herr/BMW of Rochester and even though the dealership knew we were in desperate need of a vehicle in a hurry, they treated us with compassion and gave us a great deal. Everything our salesman Andrew did make us feel like we had known him for years and we were like family. Can’t speak highly enough I’m not young man! We recommend BMW of Rochester highly!
Very easy, open and friendly experience from start to finish. My salesman Tyler handled everything in a swift and timely manor. He kept it professional the entire time, helped me find the right vehicle for my situation, and answered all my questions and concerns. I felt I got a great deal and felt that everyone a part of the deal was honest through the entire process. I highly recommend West Herr BMW of Rochester!
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